Chrome automatically opens a web page on startup


Hello, welcome to BleepingComputer.

I am nasdaq and I will help you.

If you can print this topic, it will be easier for you to follow the instructions and complete all the necessary steps in the order listed.

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If you haven’t installed Malwarebytes, run it as suggested, otherwise:

Please download Malwarebytes Anti-Malware from Malwarebytes Where
  • Right click on the MBAM icon and select Execute as administrator to run the tool.
  • Click on Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard is open, in the right detail pane, click on the word “Running” under Scan Status to update the tools database.
  • In the left menu pane, click the Settings tab, and then select the protection tab at the top.
  • Under the scan options, turn on the Check for rootkits and Digitize in archives.
  • Click it To analyse in the details pane on the right, select Threat Analysis and click on the Start the analysis button
  • To note: The scan may take a while, so please be patient.
  • If potential threats are detected, be sure to tick all items listed, and then click the Selected quarantine button.
  • While he was still on the To analyse tab, click the View report and in the window that opens, click on the Export button, select Text file (* .txt), and save the log to your desktop.
  • The log can also be viewed by clicking on the log to select it and then clicking the View Report button.
  • Please post the log for my opinion.

    To note: If you are prompted to restart the computer, please do so immediately.

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    Let’s check this out.

    Please download AdwCleaner by Malwarebytes your desktop.
  • Close all open programs and Internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click it To analyse and wait for the process to complete.
  • Click it Log file and the report will open in Notepad.
  • IMPORTANT

  • If you click on the To clean button all items listed in the report will be deleted.
  • If you find false positives or programs that you want to keep, close AdwCleaner windows.

  • Close all open programs and Internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click it To analyse and wait for the process to complete.
  • Check the item (s) you want to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open when the scan is complete.
  • Please post the contents of this log file with your next response.
  • You can find the log file on C: AdwCleanerCx.txt (x is a number).
  • ===

    Download the Farbar Recovery Scan Tool (FRST).

    and save it in a folder on your computer desktop.

    Make sure you are in an administrator account

    Double click to run it. When the tool opens, click Yes to exclude liability.

    Check the boxes as seen here:

    Press the Scan button.

    It will create a log (FRST.txt) in the same directory where the tool is run. Please copy and dough it to your response.

    The first time the tool is run, it also creates another log (Addition.txt). Please to attach it to your response.

    How to attach a file to your response:

    In the To respond section at the bottom of the heading Click on the “more response options” button.

    attachlogs.png

    To attach the files). A 2-step process.

    Reply to this topic.

    Select the “Choose a file“browse to the location of the file.

    Click on the file you want to attach.

    Click on Attach this file.

    Click on the Add a reply button.

    Please post the logs for my review.

    Let me know what problems persist.

    Wait for further instructions

    ps

    The The Farbar program is updated often.

    If it is identified as suspicious by your antivirus program, trust it if it is downloaded from the link I provided.

    You must restore the program from the quarantine folder.

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